If for any reason you are not satisfied with your order, please contact us to request a refund or exchange.
Please look over your order as soon as you receive it. If you think that you’ve received a defective or incorrect item, please contact our customer care team at firstname.lastname@example.org within 3 business days of receiving your order and we’ll make it right!
- We accept returns for refund within 14 days from the date your order was shipped.
- Refunds are issued back to the original method of payment or with an online store credit.
- Returns must be received in the original packaging and in new condition.
- Original shipping charges are not refundable.
- The customer is responsible for the shipping and handling costs of the returned item(s).
- Refunds are processed within 5 to 10 business days of receiving your return.
- If you would like to return an item, please email email@example.com to request a return.
- In your email, please provide the following information:
- Order number
- Which item(s) you want to return
- Customer information including name and email address.
If you have further questions about our returns or exchange policy, please feel free to contact us at firstname.lastname@example.org